Better Buying Spotlight on Hardgoods

December 9, 2020

After five annual cycles of collecting supplier ratings of brand and retailer purchasing practices in the apparel, footwear and household textiles industries – the Better Buying Institute has now expanded its work into hardgoods product categories such as toys, electronics, furniture, kitchenware, home appliances, stationery items, pet products, decorative items, and sports equipment. The Spotlight on Hardgoods compares company purchasing practices among hardgoods and softgoods brands. We found that there are statistically significant differences between hardgoods and softgoods ratings in all purchasing practices categories except for Planning & Forecasting. Hardgoods ratings scored significantly better in Cost & Cost Negotiation and Management of the Purchasing Process, but worse in Design & Development, Sourcing & Order Placement, and Payment & Terms. Read the report.

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