“We are used to being rated and ranked by our customers. But having the opportunity for our teams to rate and give feedback on our customers’ performance creates an amazing two-way dialogue that motivates our teams and drives us to want to work more with this customer, because we know they want to hear our feedback, and we have a lot to share.”
“The platform is great. It’s very straightforward, very easy to use. It’s very anonymous and also gives you an avenue with which to give your detailed responses or ideas and concerns to the customer without risking any loss of business.”
“Better BuyingTM provides a two-way healthy communication channel and interaction between buyer and suppliers, aimed at having a best supplier community.”
“Participation in the ratings cycle helps us have an overall understanding on what [a] buyer will consider for all the categories.”
“It’s a really good initiative taken by our buyer in collaboration with you to help them improve and improvise their purchasing practices in a sound manner.”
“It is good that you address compliance, labor, environment, energy, carbon emissions.”
“Thank you and your team for your efforts in fostering healthier purchasing practices across industries.”
